why is ps4 video service telling me that license information is unavailable

If movies and other shows keep on buffering, your internet may not be able to handle the bandwidth required to load the video. Proceed to the last method below if a particular title is not playing to report the problem.Īnother reason for Disney Plus not working correctly on your PS4 is your network connection. This way, you can determine if the issue is with the entire platform or specific shows on Disney Plus. If a certain movie or TV show is not working on your Playstation 4, try playing another title on the media library to check if the problem persists. Some shows on Disney Plus may encounter unexpected problems and become unavailable on the platform. However, you can still do the rest of the methods below and see if anything works out.

If the servers are down, the best option you got for now is to wait for Disney to fix the problem. You can also view the past problems they encounter on the website for reference. It is a website that gives information about the current status of applications like Disney Plus, Netflix and more.

To do this, you can use third-party services like Downdetector. Since the platform is online, it needs its servers to deliver services and features.

Whenever you encounter problems on the Disney Plus app, the first thing to do is check the status of its servers. In this guide, we’re going to show you exactly what to do if Disney Plus is not working on your PS4.īefore diving into more technical stuff, let’s start with the basics. Thankfully, you don’t have to worry because we got you covered. Since there are multiple reasons for Disney Plus not to work on your PS4, troubleshooting can get confusing, particularly for non-technical users out there. However, other factors on your end like the quality of your connection and third-party services can also affect the app’s performance. In general, Disney Plus errors are caused by problems with the servers, or the app on your device has underlying issues that are yet to be addressed by their developers. What makes things worse is that there’s no particular reason for the problem. While the version for Android and iOS functions smoothly, for the most part, it is a different story when you look over the console side.Īs it turns out, the Disney Plus app for Playstation 4 seems to encounter random errors, and users are starting to get annoyed. The Disney Plus app is available on many platforms, but the experience is not the same. Are you wondering why Disney Plus is not working on your PS4?

Why is ps4 video service telling me that license information is unavailable